METER READING
When our meter readers make their quarterly visits to your home and are unable to gain entrance they will leave a card as pictured below.

No postage is required to mail these cards to us; however, we must have them in our office within three (3) days in order to process this information before your bill is calculated. For your convenience, you may call the reading into us 24 hours a day.


Use the illustrations below to help you fill out your card for Straight Type and Round Type meters.

How to fill out card for "Straight Type Meter"

A straight type meter requires you to mark the position of all digits shown on your meter including zero's exactly as shown on the meter.

 Straight Type Meter
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How to fill out card for "Round Type Meter"

A round type meter requires you to mark the position of the hands as they are shown on the meter starting with the Million Gallon hand and ending with the 10 gallon hand.

 Round Type Meter
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Meter Card

An example of the front of the meter card is shown below.

 Meter Card Front
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Questions?

If you have any additional questions on reading your meter please do not hesitate to call our service department.

The Customer Service Department can be reached by calling 724-755-5800.