Customer Service Announcements

  • Updated: 2 days 7 hours ago
    Haloacetic acid levels south of route 30 meet standards February 2, 2022 (New Stanton) – Water quality concerns from November 2022 were corrected by the Municipal Authority of Westmoreland County (MAWC). Recent quarterly sample results for Haloacetic Acid 5 (HAA5s) revealed that efforts undertaken...
  • Updated: 2 days 11 hours ago
    MAWC will have its internal customer service computer system down for maintenance on Sunday, June 11 from 8 am until 1 pm. Customer service inquiries during this time may be delayed or not possible. You may wish to call during normal business hours from 8:15 am to 5 pm, Monday through Friday. Thank...
  • Updated: 3 days 3 hours ago
    MAWC employees are canvassing neighborhoods in northern Westmoreland and southern Armstrong counties with the below doorhanger. If you received the below doorhanger, you can respond by scanning the QR code, filling out the survey, and submit a photo of your service line. You can also call us at 724...
  • Updated: 7 months 1 week ago
    Chloramine disinfectant treatment to begin December 1, 2022 The Municipal Authority of Westmoreland County will be switching disinfectants from free chlorine to chloramine. MAWC will provide notice when we switch back to free chlorine disinfectant.
  • Updated: 10 months 2 weeks ago
    Whether you're reopening a school, or returning to a home after months away, the below guidance on reopening after the COVID-19 lockdowns still applies -- so follow the instructions to refresh your water supply for reopening -- whatever facility or property that might be. Recommended Guidance for...
  • Updated: 1 year 3 weeks ago
    Update: Gov. Wolf Announces $1.7 Million for Safer Water in Schools and Child Care Centers With the passage of Act 39 of 2018 , public schools have been given a choice about what to do regarding testing for lead in their water systems: Either test for lead in your school's water, or discuss why...
  • Updated: 1 year 3 months ago
    To our valued customers of MAWC, in response to the coronavirus, we are closing our front counter until further notice and asking customers to pay bills online at www.mawc.org , by mail or by phone at 724 755-5800. The convenience fee has been waived for credit card payments during the crisis. For...
  • Updated: 2 years 2 months ago
    Click here to see our updated web pages detailing our Source Water Protection Program.
  • Updated: 2 years 2 months ago
    United States Postal Service changes could delay your bill's arrival. They can even make your payment late. Avoid the hassle and postage, and go paper-free by enrolling in auto-pay or e-billing by clicking here or the photo below. Please have a bill handy or call us during normal business hours at...
  • Updated: 2 years 3 months ago
    Wipes not only can cause a backup in your home, but also cause a blockage of your community's sewer system. For a full list of what you shouldn't flush or dump, click here .

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