What is a typical water emergency?

    • A water main leak causing flooding/damage or icy conditions in the winter.
    • A service line leak outside of the home causing flooding/damage or icy conditions in the winter.
    • A leak inside the home causing flooding/damage and the inside valve is inoperable.

    What is a typical wastewater emergency?

    • A basement back up of wastewater.
    • A manhole or clean out that is overflowing.

     

      EMERGENCY HOTLINE:

      (724) 755-5800

      24 hours a day / 7 days a week

       

      PLEASE CALL 911 IF YOU ARE EXPERIENCING A HAZARDOUS EMERGENCY SITUATION

      Don't Flush or Dump

       

      Fats, oils, and grease that are put down your drain can combine with debris like roots and other items like (non)flushable wipes to cause a sewer backup. These backups are the responsibility of the homeowner, so don't be tempted to put problem materials down the drain.

       

      Never flush or dump any of the following materials down the drain:

      • Fats
      • Oils
      • Grease
      • Food waste
      • Coffee grinds
      • Egg shells
      • Pharmaceutical products
      • Feminine hygiene products
      • Condoms
      • Baby wipes
      • Wipes advertised/labeled as “flushable”
      • Diapers
      • Tissues
      • Floss
      • Band Aids
      • Cotton balls
      • Cotton swabs
      • Paper towels
      • Kitty litter
      • Cigarette butts
      • Other general garbage
      • Ashes
      • Cinders
      • Sand
      • Mud
      • Straw
      • Shavings
      • Metal
      • Glass
      • Rags
      • Feathers
      • Plastic
      • Wood
      • Hair
      • Chemical residues
      • Paint residues
      • Lime slurry
      • Viscous materials
      • Tar
      • Toxic substances

      For a more comprehensive description of wastes that cannot be discharged into the sewer system, please see Article 17 in the Rules and Regulations Governing Water and Wastewater Service.