How do I create an account on the Portal?

With a copy of your bill, launch the Portal. Click Create an Account, then enter your Account Number, IAC Number, an email address that you want to use as the login and primary phone number. Select a security question and supply the answer. Enter a password and confirm the password. When you then click Create Account, and email will be sent to the email address you entered. That email will allow you to verify your email. The email verification link will take you to the login page where you can begin to access the exciting features of the Portal.