What is a typical water emergency?

    • A water main leak causing flooding/damage or icy conditions in the winter.
    • A service line leak outside of the home causing flooding/damage or icy conditions in the winter.
    • A leak inside the home causing flooding/damage and the inside valve is inoperable.

    What is a typical wastewater emergency?

    • A basement back up of wastewater.
    • A manhole or clean out that is overflowing.

     

      EMERGENCY HOTLINE:

      (724) 755-5800

      24 hours a day / 7 days a week

       

      PLEASE CALL 911 IF YOU ARE EXPERIENCING A HAZARDOUS EMERGENCY SITUATION

      What is the billing cycle of a quarterly bill?

      The original due date is 15 days after the print date of the bill.

                      A reminder notice is sent 5 days after the original due date.

                      A certified shut-off notice is sent 14 days after the reminder notice is sent.

                      The shut-off date is 10 days after the certified